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Show Ext. status on the Partner-18D Phone

codej (Programmer) (OP)
19 May 06 23:10
First, I'd like to thank everyone who takes the time to post to the site. This has been an extremely helpful resource for me as I rebuild our crashed Partner ACS.

I've got all of my extensions up, a hunt group of 5 lines for incoming calls (non-hybrid, non-pooled mode) and my AA and VM are all working. Now it's just the icing on the cake: programming the individual phones.

I've been digging through the threads and reading through the Avaya documentation, and I am still unclear about one thing:

How can I program buttons and status lights on the Partner-18D phone for all of the extensions I have (we have 7 extensions)? Before our partner crashed, we were able to see the status of each extension if a user was on the phone. You could also touch the corresponding button and ring the individual extension.

Is this a per extension option, or do I program this @ 10? The documentstion seems to leave this feature out. The only thing I was able to find that was remotely close was a suggestion of pooling my lines. I am not to thrilled about doing this so I am hoping someone has a better suggestion.

Dexman (TechnicalUser)
19 May 06 23:31
You would program that at each extension.

1) Press Feature, 0, 0 to enter the programming mode.

2) Press the button you want to use as a status indicator/intercom button for a particular extension.

3) Press the left Intercom button and then the extension's number if you want the extension to ring when the button is pressed or add a "#" before the extension if you want to use the button as a sort of "barge in" feature.

4) Repeat steps 2 & 3 for the other extensions.

5) Press Feature, 0, 0 to exit.
skip555 (TechnicalUser)
20 May 06 9:51
dont you uuse star not pound for handsfree ?

do each ext indivially  and leave off the ext your doing to free that button for other functions

so if you have


at 10 program


at 11 program


Dexman (TechnicalUser)
20 May 06 9:54
Oops. Sorry. purpleface Skip's right about the "*"

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