I support a Definity G3si V6- Users report they can dial local, long distance, and toll free numbers without any issues, however if there are additional prompts beyond the 10 digits the get dial tone with each key the press. I too tried to access the remote access line and can call the number get dial tone, but when I try to key in the barrier code I get dial tone with each key I press which eventually routes me to the auto attendant. Any suggestions?
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