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Error 720 when trying to connect to the internet.

Error 720 when trying to connect to the internet.

(OP)
Hi all,

Iwould like to thank you in advance for all the help offered and replies.

I am currently an ISP, and everytime(well almost everytime) i have had a customer with an error 720 "no ppp protocol is configured"
i am unable to solve it for them. I deal mostly with internet connectivity issues and i would like to consider myself very good at this, but this error has got me pissed on several occasion for not being able to solve it.

  incorrect tcp/ip settings can cause this error. Typically, this behaviour occurs if you do not have your network adapter installed or bound to the protocol or if you configured your adaptor for a non-standard packet type.

can any of you guys help me with some troubleshooting steps for thie issue? some of the common steps are reinstall tcp/ip and also install the dial up adapter

small question how to do install the dial up adapter on a windows xp OS.

thanks guys in advance for all replies.

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