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The data file "Personal Folders" was not closed properly.This file is

bohemianangel (TechnicalUser) (OP)
5 Jun 05 1:32
I'm having this major problem with Microsoft Outlook since the last couple of days and i am unable to use my email program!!!!Each time i try to open up Microsoft Outlook, i get this annoying message..Microsoft Outlook: "The data file "Personal Folders" was not closed properly.This file is being closed for problems".So I uninstalled microsoft office XP n reinstalled it, not once ,not twice but three times, however i still get the same problem ,same dialogue box.Pleaze HELP!! ThanX in advance!! Angel

CautionMP (Programmer)
5 Jun 05 9:17
This is the Outlook equivalent to the dreaded blue screen (a.k.a. the blue screen of death) that was quite common in Windows prior to 2k, anyway, try this:
bohemianangel (TechnicalUser) (OP)
20 Jun 05 23:37
Hi CautionMP thanx for replying ..i followed the link u gave me and I scanned the Personal Folders file (.pst) however i got a message saying:"No errors were found in this file" so obviously i didnt get an option to repair it since there is no errors in the file!!!???!!!.
Any thoughts? anyone??? Thanx Angel
bohemianangel (TechnicalUser) (OP)
25 Jun 05 19:32
CautionMP (Programmer)
25 Jun 05 20:32
 No. Sorry. Only option is to remove your current *.pst file and start fresh.

bohemianangel (TechnicalUser) (OP)
26 Jun 05 21:48
Hi CMP i deleted my current *.pst file, however when i try to open up microsoft outlook i get a dialogue box saying:
"Cannot start Microsoft Outlook.Unable to display the selected folder or item.The file C:\OUTLOOK\outlook.pst could not be found"  .......
consequently Outlook totally refuses to open!!!!!
Please help cause i'm desperate ty :( Angel
Hemihd (MIS)
28 Jun 05 14:38
You need to remove reference to this service (.pst file) from your Outlook profile.  You configured your outlook to access that .pst (personal folder file) when it started up.  So even though you deleted the .pst file, Outlook is trying to find the file.  Go to Ctrl Pnl, Mail Profiles, select properties of your profile and remove the .pst (personal folder file).  Then try launching Outlook again.
jimp56 (IS/IT--Management)
28 Jun 05 19:15
word of caution here: since outlook refused to start because the pst was missing, this indicates to me that the pst file may have been where the mail delivery location was set to (in other words, the default information store). if this is the case, and you deleted that pst, your inbox will be empty the next time you do open outlook!!! I hope when you deleted it, its still stored in the recycle bin! if it is, restore it until you are sure.

if it was a blank pst, then no worries.

What version of outlook are you running? If its an older version then what I said wont apply.....

in the future, instead of deleting files like that, just try renaming it first. I.E. call it "outlook.old" instead of "outlook.pst" and test your results.

regarding the original problem, this is a very serious bug in outlook that has started since office 2003 and office XP SP3 were released. There is NO mention of this error anywhere by microsoft, the only references are by frustrated users. In the past I have fixed this by copy contents of the old pst to a new blank pst, but eventually the problem appears and happens every single time outlook starts. dont know what is prompting outlook to do this but there does not appear to be any fix.

if you are on an exchange server, leave your mail delivery location (valid on outlook 2002 and above) set to the server ("Inbox-Username") instead of to "personal folders."

if its a POP (internet) account, be sure to check in the "leave copy of messages stored on server" option.

in case outlook ever "breaks" again, your mail will still be there.

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