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Outlook Contacts

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itseasypc

Technical User
Feb 26, 2005
4
GB
Every time i go to compose and email and click on the to: link to insert address i get an error message sayin the "addrerss list could not be displayed. the contacts contacts folder associated with this address list could not open; it may have been moved or deleted , or you do not have permissions. For information on how to remove this folder from the outlook Adreess book , see more in Microsoft Office Help" i then click ok, a new box opens where i have to click on the drop down box to selecrt the second contacts listing for my contacts to show, then i can select which ones i want to email to. How can i make this the default as its extremely annoying.

Thanks
 
I ran into the same problem when I created new user IDs and copied everyone's mail. First open Tools and Accounts. (I'm not sure what the titles in the menus are in English, I'm using Outlook in Finnish, but I'll try to translate. Just look for something similar.) In the Folders-part select Modify or add folders or contacts. After clicking Next you see a list of contacts folders. Select the first one and click Modify. Then click Delete Contacts.

I recommend you back up your contacts first to a .pst file, it shouldn't take too long. If you deleted a wrong contacts list, you can just add it again using the same routine.

If this did not help, try checking the contacts settings. Open the contacts just like you would when you compose a new message. Do whatever you need to do to get past the announcement about address lists. When you are at the point where you would select your list, choose Settings from the Tools menu. The first text box is for selecting which address list is first. In this window you can also add more address list from various locations and check which address list or contacts file or folder is connected to each title in the list.
 
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