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Home > Forums > MIS/IT > Operating Systems - Hardware Independent > Citrix solutions Forum

removing programs

bailej (MIS)

3 Mar 03 13:09

One of my citrix users installed a program called hotbar for outlook. I cannot remove this due to uninstall errror. What is the procedure to remove a program if a user downloaded to his/her profile and installed it from there. I am using NT 4.0 terminal server,with metaframe 1.8.

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OzDog (MIS)

3 Mar 03 19:24

Normally it's the same as removing anything else - but Hotbar is a pain in the "you know where" to remove.

Try a search from Google to find out removal techniques, but I think it is a "Search & Destroy" through the file system and registry (HKLM & HKCU for all users affected).

Then, ban www.hotbar.com with your firewall/content filtering solution if possible.

Cheers,
Sam

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Jontmke (MIS)

4 Mar 03 16:25

Hotbar has its own special uninstaller that you have to dig around on there site to find. It is the worst kind of ad-ware, and spyware.
JON

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