We are on a network. I have admin rights to install software. we run Windows 2000. I have no problems when using the sync with palmiiie. But when the actual user logs on there is a problem error...Invalid Configuration - Terminating the Palm Desktop. Please help

Palm Desktop needs to be installed with the user logged on. This is a profile specific program.

What I do, is give my users admin rights so they can install the software. Once the software is installed, I take away the Admin rights.

This should take care of it.

HTH

 

tgus

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Families can be together forever...

Thank you for the support. This has been confirmed by Palm support

Can anyone help - I have palm desktop software installed on my standalone Windows 2000 machine, and today when i clicked on my desktop icon I got a blank textbox that says "users". i then got "error, invalid configuration, terminating Palm desktop". what the heck is going on? thanks, Rachel

Did you install the Desktop Software while logged in as you, or a different user?  As mentioned above, the Palm Desktop software needs to be installed for each user individually.

A couple of items to consider while performing the install:

1. If you want other users to be able to see your data when they open the Desktop Software (while logged in as another user), you should all use the same install path (default).  Normally this would be:

C:\program files\palm

2. If you want to keep your data little more private, and would like to be able to install various conduits (say one user wants to sync with the Desktop Software, and another user with MS Outlook), then you should change the install location for each user.  Something like the following would probably be a good idea:

C:\program files\palm\username

In any case, you'll need to reinstall the Desktop Software while logged in as the user that will be using it, and you'll need admin rights when doing so (note, as mentioned above, that the admin rights may be taken away after the installation is complete).

I hope this helps

AlphaGuy

Has anyone tried installing this on a Windows Terminal Server?

Sounds like a nightmare having to log in as every user on every server after giving them all admin rights and then removing those rights once I am done.

I have Palm Desktop installed in a multi-user environment..  About 60 people use Palm Desktop on 1 system each with their own account.

Never had any problems..  now today I had to redo a system and this is the error I get when trying to open Palm Desktop.

I also can not select Local USB as a place to sync from..

It CAN be done in a multi-user environment, seeing as I have 20 other PCs doing it right now.

Computer/Network Technician
CCNA

Problem Fixed.

I found a solution.

HKEY_CURRENT_USER\Software\US Robotics\

Export that ENTIRE key from the account which originally had Palm Desktop Installed on it.

Now you can setup the reg file to run silently on StartUp in AllUsers so that AllUsers can run Palm Desktop with no problems.

The command to do so would be

regedit /s %Path%\Palm.reg

If this file runs, then Palm Desktop WILL open up and work correctly under EVERY account on the machine that this file is run under.

Computer/Network Technician
CCNA

I am getting the same error message that is mentioned here.  I have re-installed the Palm SW while logged on as the user in question using the "Run As" option to get around the Admin rights for install.  The Program seems to install.  It even appears to Sync, but when I try to get into the Desktop part of the App to see if the data did in fact Sync, I get the Error: invalid configuration ....
Does the program require elevated rights to open the Program?  I know that Lotus Notes (crap messaging SW) requires the users to have write permissions to the Lotus directory or else the program will not run.  Could it be something similar to that?

LloydSev, please tell me a little more about using the command for the exported registry key. I will export the key from either the admin or user registry hive. Does this command run under the user with the problem? (Start - run - command syntax)?