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AVAYA: IPO Office FAQ

UC 110 add a WAV file to the WAVS directory by holdmusic34
Posted: 26 Dec 12 (Edited 19 Aug 13)

Avaya does not provide default write access to the Wavs folder of a UC110.

This information from a worthwhile thread is hard to find in a site search: http://tek-tips.com/viewthread.cfm?qid=1700482

The best method i have found to add a custom file is Peter's method number two mentioned below. You'll need putty (www.ipofficeinfo.com) and WinSCP programs.

1 copy then first to /home/Administrator and then with move them with CLI with mv /home/Administrator *.wav /opt/vmpro/Wavs
OR
2 With CLI type chmod 777 /opt/vmpro/Wavs and then copy them with WinSCP or SSH secure client or what ever SSH client that has an folder view.

To Login as Root in Putty:
1. Open Putty and connect an SSH session on port 22 to C110 Module IP
2. login as webcontrol/web (8.0) or Administrator/Administrator (8.1)
3. >admin / Administrator
4. Admin> root / Password (your root password)
5. root# chmod 777 /opt/vmpro/Wavs

Then open a WinSCP session with the UC110 and drop the Wav files in /opt/vmpro/Wavs from your laptop. If your modules point to the wav files, they should pick them up immediately. Confirm in VMProClient.

Observed on one occasion that the files did not appear in WinSCP after the intital transfer. Shut down Win SCP and reload config using WinSCP to finally see files.

Intrigrant also suggests his method below:

I usually do it like this ( more secure ) using ACL:
Give webcontrol access to the folder:
setfacl -m user:webcontrol:rwx /opt/vmpro/Wavs

Shardian suggests his method below:

Under the WAVS directory, there is a directory called "Custom."
In every application server and UC module I've worked on, I've been able to upload files directly there without making any changes from the command line.
I just use a program called SSH Secure Shell, which comes with a file transfer client. Open the application, click Quick Connect and enter the IP address of the module/server and the user name (Administrator), set port to 22 and choose Password as the authentication method. Then click OK and enter the password.

Assuming the correct password is entered, you'll see the contents of the /home/Administrator directory (right hand side of screen). Change the directory location bar to /opt/vmpro/Wavs/Custom and you'll be able to drag .wav files directly from your PC (left hand side of screen) to the remote directory.

derfloh warns:

I think the Custom dir will be part of the integrated VMPro backup option and the WAVS dir itself will not be part of the backup.
I always use the Custom dir for custom Wavs because the name makes sense, backups work well and SCP upload works without any hacks.







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