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Polycom Handsets on IPO

AVAYA: IPO Office FAQ

Polycom Handsets on IPO

by  TomMills  Posted    (Edited  )
I used Polycom 501 handsets but the settings should be applicable to most polycom phones. If you are getting quirks or issues i would double check that you are using the right SNTP server for your timezone. i had really strange issues until i changed that setting.

Hope this is useful to someone.

MANAGER SETTINGS:
USER:
Set Username
Set login code
Call Waiting on
EXTENSION:
Default settings

POLYCOM SETTINGS:
All settings are default unless specified below.
Plug into network.
Check ip address. (Menu>Status>Network>TCP/IP Parameters)
Open IE. Navigate to http://ipaddress
Default login details are User: Polycom Password:456
GENERAL TAB
SNTP Server: 0.pool.ntp.org (this is a uk sntp time server, giving GMT settings)
SIP TAB
Outbound proxy: IPO IP Address
Port:5060
Server 1 Address: IPO IP Address
Port:5060
DNS Lookup: UDP only
LINES TAB:
LINE1
Display Name: USERNAME
Address: Extn Number
Auth User ID: USERNAME
Auth Password: login code
Num Line Keys:2
Calls per line:1
Server1 Address: IPO IP Address
Port: 5060
DNS Lookup: UDPOnly

Message Centre:
Subscriber: *17
Callback mode: contact
Callback contact:*17


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