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AVAYA: IPO Office FAQ

_Turn Call Forward on and off for many users simultaneously with one button. by CarGoSki
Posted: 11 Jun 10 (Edited 11 Jun 10)

People want us to configure the strangest things!

With R5 and VMPro you can accomplish this task with relative ease. When complete you will have one short code that is dialed. This code will connect to a VMPro Module Start Point that has a Menu. Press Menu Option 1 to turn forward on or Menu Option 2 to turn forward off. Menu Option 1 and 2 is then connected to unique Generic Actions. One Generic Action for Forward on per user and one Generic Action for forward off per user. The actions are chained from the previous Generic Actions Next connector. So if the user selects to turn forward on then it is applied to each user one at a time. As long as a forward number is set per user then Forward Unconditional will be applied.

Dress it up by programming Forward All Buttons for each user. Record Menu wav that says something like " Press 1 to turn Multi Forward On or press 2 to turn Multi Forward off"

SC: *75 (O.K. whatever)
Feature: Voicemail Collect
TN: "MultiForward"
LG: 0

VMPro Module:
Build Module: MultiForward

Set each "Forward On" Generic Action to:
Select Generic Command
Change User or Group Configuration
Set
"User" (Choose the user you want forward applied to)
Forward Unconditional
1

Set each "Forward Off" Generic Action to:
Select Generic Command
Change User or Group Configuration
Set
"User" (Choose the user you want forward applied to)
Forward Unconditional
0

MultiForward Start Point > Menu

Menu Touch Tone 1 > Generic Action(Forward On User 1) Next > Generic Action(Forward On User 2) Next > etc

Menu Touch Tone 2 > Generic Action(Forward Off User 1) Next > Generic Action(Forward Off User 2) Next > etc
  

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