INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

AVAYA: IPO Office FAQ

Phone Manager Pro 4.2.22 Hunt Group call transfer issue by SJCA53
Posted: 10 Jun 09

This issue affects transfers from Hunt groups that have Collective Call Waiting turned on in the Hunt Group Ring Mode settings in IPO Mgr 4.2.14, when the hunt group members are handling calls using PMP 4.2.22.

When a hunt group member is in the process of transferring an active call and a second call comes in, the complete transfer button used in PMP will be grayed out and the hunt group member cannot complete the transfer via PMP. This only affects hunt group members of hunt groups that have Collective Call Waiting turned on who are using PMP to handle calls.

Avaya is aware of the issue and the developers are working on it. (No resolution as of 6/10/09)

If Collective Call Waiting is turned off, the hunt group member in an active call cannot see the next incoming hunt group call in PMP. The only workaround is not to use PMP for call handling.

Back to Avaya: IP Office FAQ Index
Back to Avaya: IP Office Forum

My Archive

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close