1. Create sip trunk a. name the device b. Destination IP address c. Under Outbound calls party. calling party select first redirect number
2. Create route group a. name the group b. Choose the corresponding sip trunk
3. Route List a. Create route list name b. Choose the corresponding route group
4. Route Pattern a. Create a route pattern to retrieve guest voicemail from room phone. (ex. 8201) b. Create a route pattern to retrieve guest voice mail from outside the room. (ex. 8202) c. Create a route pattern to forward all the devices to freedom voice mail under busy and no answer conditions. (ex. 8200) d. Create a route pattern to leave a voice mail for guest/staff without ringing the phone. (ex. 8210) e. Create a route pattern for the front desk VM option. (ex. 8211)
5. Configure phones a. On all the guest/admin devices the calls should route to the Freedom Voice mail under busy and no answer conditions. b. Under individual line configuration page the coverage/destination should be "route pattern" that forwards the calls to voice mail.
6. Create message waiting numbers a. Create two new msg waiting numbers for the guest phones. One to turn on, one to turn off. (ex. 8830 on, 8831 off) b. Create two new msg waiting numbers for staff phones. One to turn on and other to turn off. (ex. 8832 on, 8833 off)
7. Make sure the CCM service "Cisco IP voice media stream APP" is activated.
8. Sip trunk security profile information Create a sip trunk security profile as follows. a. Incoming transport type. (TCP+UDP) b. Outgoing transport type. (UDP)
Other information can be provided by Percipia Pre-Sales Questionnaire manual is recommended.