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Installations

Multiple versions of crystal reports or Info by emcevoy
Posted: 16 Apr 01

If you install Seagate Info on a machine, then you will already have Crystal reports version 7 as it is installed with info, it is called the report designer in Info. here is some information on the installation of from Crystal Decisions.

The installation issues in this section are important to you if you install Crystal Reports 8 AND early versions of Seagate Software products on the same machine.
Crystal Reports 8 with Crystal Reports 7x
ò    When Crystal Reports 8 is installed onto a system that already has version 7 (or version 7 Maintenance Release 1 ) installed, the install is successful and the product works properly.  
ò    Crystal Reports 8 can be uninstalled and Crystal Reports 7 will still work properly (there are no prompts about shared files and it appears none are removed).
ò    If Crystal Reports 7 is removed first and any of the shared files are removed  (the user is asked if they want to remove various shared files) Crystal Reports 8 will not work properly and cannot even be uninstalled.  If however no shared files are removed during the un-installation of Crystal Reports 7 then Crystal Reports 8 will work properly and will uninstall properly. This problem was found throughout the systems tested (Windows 95 Y2K, Windows 98 SP1, Windows 98 Y2K, Windows NT 4 Server Service Pack 4 and Service Pack 5, Windows NT 4 Workstation Service Pack 4 and Service Pack 5.
ò    When Crystal Reports 8 is installed onto the same system as Crystal Reports 7 without uninstalling version 7, Crystal Reports 7 icons will be removed from the Start Menu. However, the program group is not removed. This problem was found throughout the systems tested (Windows 95 Y2K, Windows 98 SP1, Windows 98 Y2K, Windows NT 4 Server Service Pack 4 and Service Pack 5, Windows NT 4 Workstation Service Pack 4 and Service Pack 5).

Crystal Reports 8 with Seagate Analysis
ò    On Windows 9x, if you have both Seagate Analysis and Crystal Reports 8 on the same machine and you choose to completely uninstall either one, the omni* files (omniorb251_rt.dll, and omnithread2_rt.dll) will be removed. The user has to specify not to remove these shared files explicitly during the uninstall process to ensure the remaining product will function correctly. This problem applies to not only Seagate Analysis and Crystal Reports 8, but also any other products that use omni*.dll (e.g. Seagate Info).
ò    When Seagate Analysis is installed after Crystal Reports 8, it replaces the version 14 cr* drivers for ODBC in system/system32 with version 13 of the drivers (CRWTRACK# 25252). This problem occurs in the original Seagate Analysis, but has been corrected with Seagate Analysis MR1.
Crystal Reports 8 with Seagate Info 7
ò    Users will not be able to use the Crystal Reports 8 Crystal Report Viewer for ActiveX to view Report Packages from a Seagate Info 7.x Info WebAccess Server.
ò    When the Crystal Reports 8 Web Component Server is installed on a machine on which Seagate Info 7 resides, the Info Viewer will cease to function correctly.
To resolve this issue, users will need to run the executable CVWAX.EXE, located in the \Tools\CVWAX directory of the Crystal Reports 8 product CD. This will launch an install program that will replace the existing Info Viewer program file (CVWAX32.exe).

Version 7 and Version 8 Report Format Compatibility
Although it is possible to open a version 8 Crystal Report using Seagate Crystal Reports 7, users should be aware of the following compatibility issues between the two report formats.
+    Users cannot use Seagate Crystal Reports 7 to properly open a Version 8 report that has saved data. If the user intends to distribute or open a Version 8 report with saved data on a version 7 system, the user should first save it in Version 7 format.
+    Any reports making use of the following features should NOT be saved in version 7 format and should not be opened using Seagate Crystal Reports 7.
o    A report created with Seagate Crystal Reports 8 that accesses Active Data using p2smon.dll or other data using OLE DB.  Users who do so will not be able to preview the report.
o    A report which contains Basic syntax formulas or Crystal syntax formulas that use any of the new Crystal syntax features
o    A report which contains percent of total summaries
o    A report which contains hierarchical grouping
o    A report created with the Excel add-in, Seagate Crystal Report Wizard. (Note: Users will be able to use Seagate Analysis to further modify the report, but will not be able to preview it. We recommend that users only use SCR 8 to make any further modifications to this type of reports.)
+    Excluding reports that use the features listed above, users will be able to save any report created using Seagate Crystal Reports 8 in version 7 format. Note, however, that if the feature is a new feature in version 8, the report saved in version 7 format may not be able to display it correctly. For example, if a version 8 report contains rotated text and is saved in version 7 format, the text will be displayed horizontally (vertical text is a new feature in version 8).
 

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