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HP Printers FAQ

Installing Network Printer

How do I Set / Find the IP Address on my printer?
Posted: 5 Dec 06

Here's a quick FAQ on how to find and/or set the IP address on most printers, in kind of a flowchart format.  Keeping in mind, if you have a setup disc that came with your printer, that is the easiest way; or if you have the HP JetAdmin utility to "find" printers, you will be able to connect to a printer on your network by the MAC Address.

Internal Print Servers
Such as the HP JetDirect card; 610, 615, etc.

--> Print a status page.  Here is a list (from the HP site) on how to get a status page.

Printer
 Steps for printing a Configuration page

  • HP Color LaserJet 3700

  •  Press the Checkmark (Select) to enter the MENUS. Press the Down Arrow to highlight INFORMATION. Press the Checkmark (Select) to select INFORMATION. Press the Down Arrow to highlight PRINT CONFIGURATION. Press Checkmark (Select) to select PRINT CONFIGURATION
     
  • HP Color LaserJet 2500 series

  •  Press the green GO button and the small JOB CANCEL button simultaneously.
     
  • HP Color LaserJet 8550 and 8500 series

  •  Press the MENU button until Information Menu appears on the display. Press the ITEM button until Print Configuration or Print EIO Page appears in the display. Press SELECT.
     
  • HP Color LaserJet 4600

  •  Press the Checkmark (Select) to enter the MENUS. Press the Down Arrow to highlight INFORMATION. Press the Checkmark (Select) to select INFORMATION. Press the Down Arrow to highlight PRINT CONFIGURATION. Press Checkmark (Select) to select PRINT CONFIGURATION
     
  • HP Color LaserJet 4500

  •  Press the MENU button until Information Menu appears on the display. Press the ITEM button until "Print Configuration" appears in the display. Press the SELECT button.
     
  • HP Color LaserJet 5 series

  •  Take the printer OFFLINE. Press the MENU button until Test Menu or PCL Test Menu appears in the display. Press the ITEM button until Self Test or PCL Configuration Page appears. Press SELECT or ENTER.
     
  • HP Color LaserJet

  •  Select the ONLINE key to take the printer offline (the On Line indicator goes out). Press the MENU key until PCL Test Menu or PS Test Menu appears on the first line of the Printer's display panel. Note: the prefix PCL or PS depends on whether HP-PCL or PostScript has been selected as the current "system personality." For example, if you want to print a PS self test but the printer is currently set to PCL, you need to change the printer's personality to PostScript. To do this, press the MENU key until PCL CONFIG MENU shows on the first line of the display panel. SYS=PCL or AUTO will appear on the second line. At this point, press the Plus (+) key once to change to PS and then press ENTER. Finally, press the ON LINE key and the printer will reset to the PS personality. PCL SELF TEST or PS SELF TEST should automatically appear on the second line. Press the ENTER key to print the self-test page. Press the ONLINE key to put the printer back online (the On Line indicator goes on).
     
  • HP LaserJet 9000

  •  Press 2, 2 (press the 2 key twice) on the numeric keypad of the printer.
     
  • HP LaserJet 8100 and 8000 series

  •  Press the MENU button until Information Menu appears on the display. Press the ITEM button until Print Configuration or Print EIO Pageappears in the display. Press SELECT.
     
  • HP LaserJet 4200, 4250, 4300, 4350 series

  •  Press the Checkmark (Select) to enter the MENUS. Press the Down Arrow to highlight INFORMATION. Press the Checkmark (Select) to select INFORMATION. Press the Down Arrow to highlight PRINT CONFIGURATION. Press Checkmark (Select) to select PRINT CONFIGURATION
     
  • HP LaserJet 5000, 4050, and 4000

  •  Press the MENU button until Information Menu appears on the display. Press the ITEM button until "Print Configuration" appears in the display. Press the SELECT button.
     
  • HP LaserJet 2300

  •  Press the Checkmark (Select) to enter the MENUS. Press the Down Arrow to highlight INFORMATION. Press the Checkmark (Select) to select INFORMATION. Press the Down Arrow to highlight PRINT CONFIGURATION. Press Checkmark (Select) to select PRINT CONFIGURATION.
     
  • HP LaserJet 2200, 2200dn, and 2200dtn

  •  Press the GO and JOB CANCEL buttons simultaneously.
     
  • HP LaserJet 2100, 2100n, and 2100tn

  •  Press the GO and JOB CANCEL buttons simultaneously.
     
  • HP LaserJet 5Si, and 5 series

  •  Take the printer OFFLINE. Press the MENU button until Test Menu or PCL Test Menuappears in the display. Press the ITEM button until "Self Test" or "PCL Configuration Page" appears. Press SELECT or ENTER.
     
  • HP LaserJet 4 series, and the 4Si, 4V, 4Plus series

  •  Take the Printer OFFLINE. Press the MENU button until Test Menu appears in the display. Press the ITEM button until Self Test appears in the display. Press ENTER.
     
  • HP LaserJet IIIsi

  •  Take the printer OFFLINE. Press the TEST button until 05 Self-Test appears in the display.
     
  • HP LaserJet III, and II series

  •  Press and hold the STATUS button on the back of the HP Jetdirect XIO card. Continue holding the STATUS button until the printer starts printing. Note: This will be easier if the eraser end of a pencil is used to hold the button in.
     
  • HP 2500c, 2500cm, 2500cxi, and 2500cse Professional series (Inkjet)

  •  Press the MENU button until "Self Test" appears. Press the ITEM button until Print Diagnostic Page is displayed. Press SELECT.
     
  • HP 2200, 2230, 2250, and 2280 Professional series (Inkjet)

  •  Press the MENU button until "Information Menu" appears. Press the ITEM button until Print Configuration appears. Press the RESUME button to print the Configuration page.
     
  • HP Deskjet 1600c

  •  Press and hold the BLUE button for two seconds.
     
  • HP Deskjet 1200c

  •  Press and hold the SHIFT button while pressing the TEST button.
     
  • HP Paintjet XL300

  •  Take the printer OFFLINE; press the TEST button for less than two seconds.
     
  • HP Copyjet

  •  Press the SELFTEST button then press the Plus (+) button.
     
  • HP Designjet 2500c, and 3500c

  •  Change the paper size to ARCH A. Go to the Utilities menu and select Service Tests, then select Service Print. Press ENTER.
     
  • HP Designjet 500


  • NOTE: Without an HP-GL/2 accessory card, an HP Designjet 500 or 800 series printer will not produce a Configuration page. Certain HP Jetdirect information is available from the front panel.
     For the HP Designjet 500 series printers with optional HP-GL/2 accessory cards, do the following: From the front panel message of Ready, press the Down Arrow key to highlight the Setup Menu on the left side of the screen; the plotter icon will also be highlighted on the right side of the screen. Press ENTER. Press the Down Arrow to Printer Information. Press ENTER. Press the Down Arrow to Print. Press ENTER.
     
  • HP Designjet 750c, 755cm, and 650c

  •  Change the paper size to ARCH A. Go to the Utilities Menu and select Config Plot or Service Config. Press ENTER.
     
  • HP Designjet 800



  • NOTE: Without an HP-GL/2 accessory card, an HP Designjet 500 or 800 series printer will not produce a Configuration page. Certain HP Jetdirect information is available from the front panel.
     For the HP Designjet 800 series printers with optional HP-GL/2 accessory cards, do the following: From the front panel message of Ready, press the Down Arrow key to highlight the Setup Menu on the left side of the screen; the plotter icon will also be highlighted on the right side of the screen. Press ENTER. Press the Down Arrow to Printer Information. Press ENTER. Press the Down Arrow to "Print." Press ENTER.
     
  • HP Designjet 1050c or 1055cm

  •  Press the TOP button and highlight the printer icon on the front panel, then press ENTER. Press the Down Arrow to Utilities. Press ENTER. Press the Down Arrow to Test Prints. Press ENTER. Press the Down Arrow to Service Config Press ENTER.
     
  • HP Designjet Color Pro GA

  •  Press the MENU button until Self Test appears. Press the ITEM button until Print Diagnostic Page is displayed. Press SELECT.
     
  • HP Designjet 5000 or 5500 series

  •  Press the Down Arrow keys on the front panel until the Setup Menu is displayed. Press ENTER. Go to the Utilities menu and select Test Prints.Press ENTER. For the HP Designjet 5000 series, select Service Config. Press ENTER. For the HP Designjet 5500 series, select Network-card Config. Press ENTER.
     
EXTERNAL PRINT SERVERS
External print servers are a little "box" that sits between the network and the printer.  They can be USB or parallel.  They will all have a button somewhere on them to print a status page.

Printing the status button once will print a status page on the printer which will include the IP address of the printer.

Once you have found the IP address...
There's a few things you can do.
If the printer has menu buttons on the front of it (and you are using an internal network card), then the settings are usually under "Network" or "EIO" settings to set the IP address.  If the printer doesn't have menu buttons on it, then try opening your browser to the IP address that you have identified the printer as (put the IP address in the address of your browser) and see if you get a configuration that way.

Additionally, if the browser doesn't work, you can try to TELNET into the ip address.  Click Start --> Run --> CMD (enter), then in the command window, type:
telnet ip.add.res.s    <--- the IP Address of your printer.

Typing ? (enter) if you get the JetDirect prompt will give you all the commands.

Note: This faq is a "work in progress".  Feel free to drop me a note if there are corrections or additions that should be made to this FAQ.

--Greg

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