- Avaya Messager MP3 ò 12VDC Power Pack (Included) ò 6Æ RCA to RCA Cable (Included) ò 1/8ö adaptor (used on some phones or P.A. systems) (Included) ò (2) wall mount screws (Included) ò 6Æ USB Cable (Included)
-MOH Adaptor KS-23395, List 4 Music-on-hold interface for use with system 25 Communications system only.
ò Screw Nuts ò Electrical Tape ò Punch down Tool ò Splicing tool ò Available Analog Port ò PC with available USB Port û for transferring .mp3 music file ò Power Source û Permanent - to power MOH player
Software Requirements ò .mp3 music or announcement files ò WinXP Home or Professional SP 1 or later ò Tenant Partitioning (Only needed if you are adding this as a 2nd music source and want
To install and wire: Music On Hold (MOH) / Avaya Magic On Hold û Install and Wire to 110/66 Block on Analog Port.
For splicing from 66 block to 600 OHM, take RJ11 cable, splice off coating. ò Clip away yellow and black. ò Strip Green and Red down to copper. ò Cut off 1 side of black OHM cable, strip down to copper and also strip down to copper on white wire (keep separated) ò Splice together red to (black) copper OHM cable, green to white, use screw nuts (or crimp) to secure & wrap with electrical tape.
To play different music based on inbound number or station: This requires a secondary music source. I believe there is a limit to the number of music sources you can have, IÆve heard itÆs 250 but donÆt quote me û my system allows for 100.
Solution is Tennant Partitioning. - - If you add a 2nd music source you can have it play for all calls that go to a certain VDN (as well as subsequent stations that answer the calls that routed through that VDN) Or you can just play the different music on certain stations.
If you setup a new tenant and assign it to the VDN, then for queuing with music and agent pressing ôHOLDö they will hear the MOH for that VDN/Tenant.
ò PBX Command: ôchange musicö (Add analog port number and description)
change music-sources Page 1 of 7 MUSIC SOURCES
Source No. Type Source Description
1: music Type: port 01B1401 MOH Site 1 û Music/Announcements 2: music Type: port 01B0707 MOH Site 2 û Music/Announcements 3: music Type: port 002V703 MOH Site 3 - Music/Announcements 4: music Type: port 03A1001 MOH Site 4 - Music/Announcements 5: music Type: port 01B0505 MOH International - Music Only
ò PBX Command: ôChange tenant xö or ôadd tenant xö - Under music source û input Source No. of the new MOH device you added. (make sure they are in the correct attendant group/night destination û if youÆre adding a 2nd music source to the same site you can simply copy from your tenant 1.
ò On the VDN Form: ôchange vdn xxxxö (Change Tenant #) Page 1: TN:____x____ o Put new Tennant number & Save ò (For station only) On the Station Form: ôchange station xxxxö (Change Tenant #) Page 1: TN:____x____ o Put new Tennant number & Save