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WinXP Connectivity Issues

Cannot Open Secure Sites or Open Links
Posted: 16 Jul 04

If you cannot open any Secure websites or Are having problems where you cannot open links from a web page or right click and select "Open in new window" follow the instructions below.

General
Make sure you are fully up to date with Windows Patches by visiting http://windowsupdate.microsoft.com


Opening Links/Open in New Window Problem

Make sure you have closed all IE windows

Open Notepad
Copy the Text below into the blank document
Save the file as IEfix.cmd
Run the IEfix.cmd file

Restart your machine.

*******Copy Below this line**********
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
regsvr32 Msjava.dll
regsvr32 Browseui.dll
******Copy Above this Line***********

You should now be able to open links and select "Open in New Window".

Secure Sites Problem

Solution 1
Make sure your System Date and Time are correct.

Solution 2
Clear out the Temporary Internet Files by:

Open IE
Click on Tools
Internet Options
On the General Tab
Click Delete Files in the "Temporary Internet Files" section
Tick Delete all Offline Content
Click ok

Solution 3
Make sure your cipher strangth is 128bit, Open IE and click on Help > About. If Cipher strength is below 128bit then do the following.

Go to http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.mspx and download the High Encryption Pack.

If you receive an error while installing the Encryption Pack then visit http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q232012

Solution 4
Configure the security settings for the Trusted sites zone in Internet Explorer. To do this, follow these steps:
In Internet Explorer, on the Tools menu, click Internet Options, and then click the Security tab.
Click Trusted sites, and then click Default Level.

Add the SSL Secured (128-Bit) Web site to the Trusted sites zone. To do this, click Sites, type the URL of the site in the Add this Web site to the zone box, click Add, click OK, and then click Apply.

Clear the Secure Sockets Layer (SSL) state and AutoComplete history. To do this, follow these steps:
Click the Content tab.
Under Certificates, click Clear SSL State.
Click OK when you receive the message that the SSL cache was successfully cleared.

Under Personal information, click AutoComplete.
Under Clear AutoComplete history, click Clear Forms, and then click OK when you are prompted to confirm the operation.
Click Clear Passwords, click OK when you are prompted to clear all previously saved passwords, and then click OK two times.

Verify that Internet Explorer is configured to use SSL 2.0 and SSL 3.0. To do this, follow these steps:
Click the Advanced tab.
Under Security in the Settings box, select the Use SSL 2.0 and Use SSL 3.0 check boxes (if they are not already selected), and then click OK.

Solution 5
Open Notepad
Copy the Text below into the blank document
Save the file as IEfix2.cmd
Run the IEfix2.cmd file

Restart your machine.

********Copy Below this Line*********
net start cryptsvc
regsvr32 softpub.dll /s
regsvr32 wintrust.dll /s
regsvr32 initpki.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
regsvr32 Msjava.dll
regsvr32 Browseui.dll
********Copy Above this Line*******

Solution 6
Make sure the following registry Keys and Values exist, you can do this by opening the registy editor (Start > Run > Regedit > Ok).

HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}

Use Registry Editor to remove the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurityProviders\Schannel

NOTE: This registry key is rebuilt when you start Internet Explorer.

Back to Microsoft: Windows XP Pro FAQ Index
Back to Microsoft: Windows XP Pro Forum

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