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IP Media Processor TN2302

First step troubleshooting with TN2302 by PBXTech
Posted: 5 Feb 04 (Edited 7 Feb 04)

Before any troubleshooting, make sure you have the latest fimrware on the board.

Applicable to hardware vintage 11 and 12.
Symptoms:
3 pings in 10-15 sec time frame from a TN799 C-LAN to the IP Media Proc must fail.
IP Media Proc Transmit and/or recieve LEDs must be off.
One way talk paths.

A.    busy board NNNN
B.    status board NNNN to determine traffic level
C.    disable board in ip-interfaces form (i.e., change "y" to "n" in left-most column of the ip-interfaces form)
D.    reset board NNNN
E.     enable board in ip-interfaces form (i.e., change "n" to "y" in left-most column of the ip-interfaces form)
F.    release board NNNN

Back to Avaya: CM/Aura (Definity) FAQ Index
Back to Avaya: CM/Aura (Definity) Forum

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