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AVAYA: IPO Office FAQ

MAPI 2003 IP Office by MrIPO
Posted: 24 Oct 03 (Edited 24 Oct 03)

IP Office Voice Mail Pro Install Guide
Voice Mail to Email using Microsoft Office XP/2002


Description:

This document explains the procedure to alter the simple MAPI settings of Outlook XP/2002, so it will work with the Avaya IP Office and Voice Mail Pro application û specifically, the Voice Mail to Email notification feature.
 

Pre-requisites:

In-depth knowledge of MS Exchange
In-depth knowledge of MS Outlook
Domain Administrator privileges
Computer running Windows 2000 SP3+, Outlook XP and VM Pro (as per VM Pro installation documentation)

Requirements:

Adminpack.exe - available from the MS Office Resource CD or the Enterprise Edition of MS Office û this is licensed software. This is to be installed on the VM Pro PC.

Required Processes / Steps
 
* Create logon account in Active Directory and add to Domain Admins
* Create mail box in Exchange/Active directory with same name as the logon account
* Install the Adminpack software on VM Pro PC
* Install and register the Trusted Code control
* Create a public folder on the Exchange Server for the new security settings
* Create a Custom Outlook Security Template for the Voice Mail Pro PC.
* Create a new registry key to check new Security Template  

* Please note this is only a guide as to how to configure IP Office Voicemail Pro Server to Email using Microsoft Windows operating systems and Microsoft Outlook XP/2002,

Create a user account in Active Directory for the Voicemail server to log onto the domain. This account needs to be a member of the domain admins group.

Create Exchange Mailbox

Create a exchange mail box either in Exchange application or through Active Directory with the same name as the logon account above

Log Voicemail Server onto domain, and configure Outlook for the account above
Install Voicemail server and log VM Service Logon right to use the domain account

To install the Adminpack software on VM Pro PC

To install the Outlook Security features administrative package, run Admpack.exe from the \Files\PFiles\ORKTools\ORK10\Tools\Admpack\ folder on the Office Resource Kit CD. If you are installing the Outlook Security features administrative package from an Office Enterprise edition CD, the path is ORK\Files\PFiles\ORKTools\ORK10\Tools\Admpack\. When you run this executable, it copies the four administrative files to a working directory you specify on your computer.
 
Note   The administrator must use a computer with the Windows 2000 operating system in order to run the administrative tools for Outlook Security features.

To install and register the Trusted Code control

1.    Copy the file Hashctl.dll from your working directory to the \winnt\system32 folder on your administrative computer.
If your operating system is installed in a directory other than \Winnt, substitute the appropriate path name.
2.    From the Start menu, choose Run, then type the following command line in the box to register the control:
regsvr32 hashctl.dll
3.    Copy the file Comdlg32.ocx from your working directory to the \winnt\system32 folder on your administrative computer.
If your operating system is installed in a directory other than \Winnt, substitute the appropriate path name.
4.    From the Start menu, choose Run, then type the following command line in the box to register the control:
regsvr32 comdlg32.ocx

 
Creating a public folder on the Exchange Server for the new security settings

Before you begin to modify the security settings, you must create a public folder named "Outlook Security Settings" on the Exchange Server. The administrator must create this folder, using that exact name, in the root folder of the Public Folder tree. You must set the folder Access Control Lists (ACLs) so all users can read all items in the folder. However, only those users who you want to create or change security settings should have permission to create, edit, or delete items in the folder e.g. Administrators and the Voicemail account  This is done by adding the appropriate accounts under the Permissions tab û Client configuration.
 

Create a Custom Outlook Security Template for the Voice Mail Pro PC.

1.    On the VM Pro PC, open OutlookSecurity.oft from the working directory where you installed the Outlook security tools.

2.    When asked to select a folder, select the æOutlook Security SettingsÆ public folder that you created on the Exchange Server. The template will then open in Compose mode.

3.    On the Tools menu of the template, point to Forms, and then click Publish Form. (The folder selected should be your current folder, Outlook Security Settings)

4.    In the Form Name box, type Outlook Security Form. If you are currently using the security form from the e-mail security patch, and if you are publishing the form to the Outlook Security Settings folder, then in the Form Name box, type the same name as the previous security form (i.e., overwrite previous security form).

5.    Click the Publish button to publish the security template in the Security Settings folder.

You can now close the Outlook Security template. Do not save when prompted to save while closing the template.

6.    Switch to Microsoft Outlook, click the drop-down arrow next to the New button on the toolbar, and select the Choose Form command from the list.

7.    Navigate to the template you just created in the previous steps then select the new template name and click the Open button.

8.    Create a custom template for the VM Pro account.

Under the æOutlook Security SettingsÆ tab
-    Select the æSecurity Settings For Exception GroupÆ radio button.
-    In the æSecurity Group NameÆ field enter the name æVoice Mail Pro Security FormÆ
-    In the æMembersÆ field add the VM Pro account

Under the æProgram SettingsÆ tab select æAutomatically ApproveÆ for the following items;
-    When Sending Items via Simple MAPI
-    When Resolving Names via Simple MAPI

Do not add any Com add-ins
9.    Save the changes and verify your rights by entering the Administrator user/pass twice.

Every time a Default Security Settings for All Users or Security Settings for Exception Group is created, the administrator will be prompted twice for credentials. If no credentials are entered or if the wrong credentials are entered, an ôOperation Failedö error message will appear. At this point, the security settings item has been created but will not work correctly. The administrator must delete the security item that was created and recreate it. If the item created is not deleted, then these settings will be applied to everybody, and users not intended to get this security/permission setting will receive it.

Editing security settings

If the administrator adds a user to the Members field of an existing security form, the administrator should make sure that all aliases already present in the form are current and active. To change an existing form select Edit û Revise Contents.
 

Create a new registry key to check new Security Template  

1.  On the VM Pro PC, start the registry editor, create (Security) and expand the following sub key:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Security

2.  From the Edit menu, choose New, then click DWORD value to add a new registry key. The value name for the key must be CheckAdminSettings. The Value must be æ1Æ.




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