The way I did it was as follows. 1. I create a customer in CDA. 2. I then create a site and fill in all the details. 3. I then run MIT and click on site and then refresh/online 4. If you want to refresh offline you need a file with the following prints in it CNLIP CNBIP CNPUP i.e.(one file called site.txt). 5. After this you should see number of lims in system and hardware. The problem is getting the cabinet type and magazine type filled in. The SAM help file should be better than it is. 1. Highlight the site name and you should see the LIM in red and the magazines in red. 2. Left click the box under the location tab and it should give you the option to fill in a location name. 3. Everthing should still be in red. 4. Now left click the box under the cabinet type and it should offer the choice of consono / 90 /50 etc. 5. Everthing should now be in blue and the article number should appear. 6. Next highlight the LIM number and left click the box under name and you should be offered the LBP number. Do this for all LIMs and magazines and you should see the graphical view. Your prints from the system must be ok for all this to work. The SAM should be version 3.7 SP3 as there are a lot of bugs in other versions of SAM.