Step 1: Save PBX configuration to PBX flashcard (or other backup media). Bypass this step if instructed by Avaya or your telecom service vendor. (1.1) Log in to the PBX by typing your login name and pressing <enter>, your password <enter>, and at the terminal prompt simply press <enter>. (1.2) At the command line, type "save trans" and press <enter>. In the top left corner of the screen, you will see "Please Wait" flashing while the save is being performed. Once complete, the screen should indicate "SPE-A Success". Once complete, type "backup disk both" at the command line and press <enter>. Again you will see "Please Wait" flash in the top left corner and the resulting screen will indicate "SPE-B Success" and "SPE-A Success". Please notify Avaya or your telecom service provider immediately if any other result is obtained from either the save trans or backup disk commands.
Step 2: Save Announcements, if applicable. Bypass this step if instructed by Avaya or your telecom service vendor. (2.1) From the command line, type "list config all" and press <enter>. Scroll through the entries to find any boards listed as "Announcement" in the "Board Type" column. Use the <Prev Page> and <Next Page> keys (located above the cursor or "arrow" keys on the keyboard) to scroll through the screens. If all of the announcement boards are listed as "TN750C" or greater in the "Code" column AND "000008" or greater in the "Vintage" column, or if there are no announcement boards listed, then saving announcements is not required and you may proceed to step 3. Otherwise, note the value listed in the "Board Number" column for each announcement board that does not meet these code and vintage requirements and continue to step 2.2. The board number will be a value such as "01A11". (2.2) Press <Cancel> (which is the forward slash key located on the number pad on the right side of the keyboard) to end the list config command issued in step 2.1 and then remove the flashcard from the PBX by pulling it straight out. The flashcard is typically located in the bottom carrier, or cabinet. You will need a standard slotted screwdriver to turn the retaining screw a quarter turn clockwise in order to open the carrier's front cover. Each announcement board must be saved to its own flashcard. Insert the flashcard to be used for the first board. From the command line, type "save ann from XXXXX", where "XXXX" is the value of the first announcement board found in step 2.1, and press <enter>. The cursor will flash in the top left corner of the screen while the command executes. The screen will indicate "SPE-A Success" when it completes. Please notify Avaya or your Regional Telecom team immediately if any other result is obtained. Remove this flashcard and label it with the announcement board number. Repeat this step, using a different flashcard for each announcement board, until all announcement boards noted in step 2.1 have been saved. This process can take up to 40 minutes per board to complete, and no system administration commands can be executed during this period. When finished, replace the original flashcard (used in step 1.2 above) in the PBX.
Step 3: Power down the voice mail system (instructions contained in a separate document) and all adjuncts. Some examples of adjuncts would be CDR Pollable Storage Units (SSR.NET or PS680), BCMSVu Server, CMS Server, etc. This document does not contain the procedures to power down adjuncts.
Step 4: Locate the PPN (Processor Port Network) carrier and log out of the PBX. (4.1) The PPN is the primary carrier and an EPN, or Expansion Port Network, is any additional carrier attached to the system. Together, the PPN and EPNs comprise the PBX. The carrier designated as the PPN should be indicated on the cover removed in step 2.2 above with the words "Processor Port Network". Typically this is the bottom, or "A" carrier and generally is the one that houses the flashcard. If you are unsure as to which carrier is the PPN, at the command line type "list config all" and press <enter>. Scroll through the pages just as in step 2.1 and look for an entry called "PROCESSOR" in the "Board Type" column. When you find it, note the value in the "Board Number" column. This will be a value such as "01A". The letter in this value, "A" in our example, indicates which carrier is the PPN. The carriers are labeled "A", "B", "C", etc beginning from the bottom. (4.2) Press <Cancel>, as described in step 2.2, and at the command line type "logoff" and press <enter>.
Step 5: Power down the PPN first, followed by any EPNs in your configuration. The power switch is behind the panel on the bottom front of the cabinet. Be sure to power off all EPNs.
DEFINITY G3R POWER UP PROCEDURE
Step 1: Power up all EPNs as identified step 4 of the Power Down Procedures above.
Step 2: Power up the PPN as identified step 4 of the Power Down Procedures above.
Step 3: Restore Announcements, if applicable (i.e. if a save was required during the Power Down Procedures above). (3.1) Log in to the PBX by typing your login name and pressing <enter>, your password <enter>, and at the terminal prompt simply press <enter>. (3.2) Insert the first flashcard containing announcements (from step 2.2 in the Power Down Procedures). From the command line, type "restore ann to 01A11" or where "01A11" is the original announcement location noted on the flashcard. Press <enter>. The next screen warns you that this command will overwrite the existing announcements on the specified board. If you are sure that you have typed the correct board number for this flashcard, press <enter> (use the <enter> on the number pad on the right side of the keyboard). If you are unsure of the board number, press <cancel> (which is the forward slash key located on the number pad on the right side of the keyboard) and remove the flashcard to verify the board number noted on it. Repeat this step for each announcement board. As with saving announcements, this step can take up to 40 minutes per board.
Step 4: Power up the voice mail system (instructions included elsewhere) and all adjuncts. Log out of the PBX by typing "logoff" and pressing <enter>.