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FAQ Index

Asking questions

FAQ Title Author Date Rating/#
Want to get great answers to your Tek-Tips questions?   faq799-2890 jerryreeve 16 Dec 02 8.1 / 21
 

Basic Voice Mail Programming

FAQ Title Author Date Rating/#
All Norstar Feature Codes   faq799-2182 executone 23 Sep 02 6.8 / 198
creating a virtual DN   faq799-3640 jerryreeve 23 May 03 6.6 / 16
Getting a vmail to recognize change in ext digit length   faq799-2525 mroberts 30 Sep 02 7.3 / 12
How can I check voicemail channel status on a NAM?   faq799-1898 DueE 9 May 02 7.7 / 13
How can I identify my NAM?   faq799-2173 hawkflorida 12 Nov 02 5.1 / 16
How do I Program CCR on a flash?   faq799-5344 TeleTech48 30 Jul 04 6.4 / 19
How to disable beeping on handset when caller is forwarded to voicemai   faq799-6954 aragon 23 Jun 08 --
how to reteive passwords from mics or cics   faq799-7557 atdjr123 31 Mar 12 4.3 / 3
One Extension, Two Mailboxes   faq799-3778 executone 25 Jun 03 8.9 / 21
Startalk Mini Set Time   faq799-3012 executone 10 Jan 03 5.6 / 5
Voice Mail answering Multiple DID calls on the Main Line   faq799-2183 executone 15 Jul 02 6.0 / 11
 

Basic Norstar Programming

FAQ Title Author Date Rating/#
Call clearing codes or ISDN Cause Codes   faq799-4671 cowenby 9 Jan 04 4.9 / 14
Fax Sheet for Time Change   faq799-7150 jerryreeve 12 Mar 09 10.0 / 2
How can I obtain my KSU and software version while in programming   faq799-2156 hawkflorida 9 Jul 02 6.2 / 43
How do a make pages or program paging features?   faq799-7657 curlycord 15 Jun 13 --
How do I activate set relocation?   faq799-2359 pjolly 21 Aug 02 7.8 / 16
How do you setup destination codes on a PRI system to route Emergency 911 calls over copper trunks?   faq799-4514 cowenby 30 Nov 03 4.4 / 5
How many CAP/KIM modules are supported on Norstar MICS   faq799-6943 aragon 30 May 08 10.0 / 1
How to Externally Call Forward a phone   faq799-2078 mroberts 24 Jun 02 7.6 / 28
How To Install DIDs on a 8X24   faq799-2467 mroberts 17 Sep 02 5.5 / 12
How to program 2 users that share 1 phone  faq799-7588 curlycord 17 Oct 12 --
How to provide dial tone on Norstar PRI  faq799-6035 aragon 17 Aug 05 5.5 / 6
How to see a list of all used mailboxes   faq799-7555 storemike 16 Mar 12 --
How to set up a restriction service   faq799-2995 mroberts 8 Jan 03 6.3 / 10
How to setup PRI   faq799-1646 jeter 18 Mar 02 6.8 / 52
How to upgrade from 8x24 DR5 to MICS and keep your programming   faq799-5000 aragon 30 Mar 04 4.8 / 5
Norstar Debug Procedure :   faq799-3014 executone 18 Feb 03 7.0 / 69
Norstar KSU SP Versions (UK)   faq799-5871 IamTheBoy 15 May 05 2.0 / 1
Norstar KSU SP Versions:   faq799-2304 executone 12 Aug 02 8.0 / 13
Programming Hunt Groups   faq799-2652 mroberts 28 Oct 02 5.7 / 29
Programming manual night services   faq799-3717 mroberts 13 Jun 03 8.7 / 29
Programming Public Network DN Lengths   faq799-4726 cowenby 16 Jan 04 2.5 / 2
To make PRI /T-1 lines overflow if busy to local LS/DS lines   faq799-2466 mroberts 17 Sep 02 7.0 / 3
Toll Fraud - Preventative Measures  faq799-7271 curlycord 7 Jan 16 7.3 / 6
What feature codes are available for the Modular ICS XC 6.1 and CallPilot 150?   faq799-4558 cowenby 20 Dec 03 7.4 / 34
What feature codes are available on the Norstar System?   faq799-1391 norstarpro 22 Dec 01 6.1 / 67
 

Cabling the stations

FAQ Title Author Date Rating/#
How do I pin out the jacks at the wall for my norstar digital phones   faq799-6495 dcrocker22754 22 Dec 06 9.7 / 3
 

CallPilot

FAQ Title Author Date Rating/#
Changing the IP of a CP via Serial Cable   faq799-5226 mroberts 22 Jun 04 6.0 / 10
How do I get the MAC address of a CallPilot  faq799-6484 bwtc 12 Dec 06 --
how to retrieve key codes from call pilot  faq799-7556 atdjr123 31 Mar 12 10.0 / 2
 

Connecting to Devices

FAQ Title Author Date Rating/#
How do I broadcast the same MOH source to multiple facilities?  faq799-6498 bwtc 29 Dec 06 2.0 / 1
How to connect a laptop or computer to NAM, Startalk CAN / Mini / Flash, SMDR, & RAD   faq799-3349 mikescience 28 Oct 14 7.0 / 20
What type of cable do I need to connect to devices?   faq799-7648 curlycord 6 Apr 16 --
 

Digital Mobility

FAQ Title Author Date Rating/#
How to reset password on Digital Mobility Controller DMC320  faq799-7673 atcom 6 Sep 13 --
 

Norstar Auxiliary Equipment

FAQ Title Author Date Rating/#
Enhanced ATA, ATA2 Access Codes   faq799-5351 telemarv 3 Aug 04 6.8 / 9
Hoqw Do I Activate MOH on a Norstar   faq799-6894 jerryreeve 6 Mar 08 10.0 / 1
 

Norstar Auxiliary Equipmet

FAQ Title Author Date Rating/#
Call Identification Interface (CII)   faq799-3925 jerryreeve 22 Jul 03 6.4 / 13
How do I connect a Viking PA-2A pagings amp?   faq799-2063 cmapp 19 Jun 02 7.0 / 6
 

Norstar Call Pilot 100/150

FAQ Title Author Date Rating/#
Call Pilot and 100 range DN's?  faq799-4937 Dmacnumberfour 17 Mar 04 2.4 / 5
Call Pilot is Inactive  faq799-6730 curlycord 28 Jan 11 2.3 / 4
Installing Reporting for Enhanced Call Center   faq799-6281 gutwrench 17 Apr 06 7.5 / 8
Networking Call Pilot (Browser Interface)  faq799-4752 curlycord 5 Apr 13 7.4 / 19
Upgrading Boot Loader Firmware  faq799-4798 curlycord 6 May 11 3.0 / 3
Upgrading Call Pilot Software  faq799-4797 curlycord 22 Feb 17 8.0 / 3
Yikes! Why did my Call Center feature codes all change?  faq799-7393 johnathcc 11 Mar 11 --
 

Norstar Cordless

FAQ Title Author Date Rating/#
T7406e Sleep Mode Fix  faq799-7876 curlycord 18 May 16 --
What Works. Equipt Intro #1   faq799-3142 Arr 8 Feb 03 6.1 / 18
 

Norstar Debug, SP and Alarms

FAQ Title Author Date Rating/#
Debug Address Codes  faq799-6692 curlycord 27 Jul 07 7.6 / 17
Norstar Compact, Modular, Companion & BCM UK Debugging Section  faq799-7214 FirebirdScrambler 2 Jan 10 7.8 / 8
SP Codes - Software versions  faq799-6693 curlycord 28 Mar 16 7.1 / 17
 

Norstar Features

FAQ Title Author Date Rating/#
How do I find my System ID   faq799-6960 jerryreeve 11 Jul 08 7.9 / 7
What Features are gained by each level of MICS upgrade  faq799-5388 AlquestTech 14 Mar 05 5.8 / 24
 

Norstar NAM

FAQ Title Author Date Rating/#
Centralized VoiceMail   faq799-5317 mroberts 20 Jul 04 10.0 / 1
Changing IP address of NAM and Infocus   faq799-3218 DeeBeam 21 Feb 03 4.5 / 4
How to edit COS via Telset in NVM 4.1   faq799-6105 aragon 11 Nov 05 9.0 / 2
Laptop/PC Serial Port Connection to NAM   faq799-3258 Arr 3 Mar 03 6.0 / 4
Toll Fraud ITAS TIP - 315 NA   faq799-7280 PERRYPJ 2 Nov 09 5.4 / 5
 

Norstar Power

FAQ Title Author Date Rating/#
What is the Power needed for a CICS   faq799-2233 jerryreeve 12 Feb 04 7.3 / 3
What is the power needed for a MICS  faq799-2232 jerryreeve 15 Jun 04 9.4 / 5
 

Norstar remote access devices

FAQ Title Author Date Rating/#
How to acquire programming data from a KSU & transfer to a spread sheet   faq799-7593 curlycord 12 Sep 14 2.0 / 1
How to debug a RAD   faq799-1997 mmazza 4 Jun 02 4.7 / 16
How to Default a RAD   faq799-3013 executone 10 Jan 03 6.2 / 16
How to run NRU on Windows 7 64bit  faq799-7591 curlycord 11 Oct 12 10.0 / 1
 

Norstar Wiring

FAQ Title Author Date Rating/#
Music On Hold Wiring  faq799-4980 jerryreeve 5 Feb 08 6.8 / 19
Norstar MICS expansion rules   faq799-6955 aragon 23 Jun 08 --
what are the cable pinouts on MICS after 6.0  faq799-4221 jerryreeve 1 Apr 09 6.8 / 10
What are the cable pinouts on MICS before 6.0  faq799-1799 jerryreeve 1 Apr 09 7.7 / 6
What is the cable pinouts on CICS after 6.0  faq799-4220 jerryreeve 1 Apr 09 5.7 / 9
What is the cable pinouts on CICS before 6.0  faq799-1782 jerryreeve 1 Apr 09 7.3 / 10
What is the correct cable pinouts for 6x16  faq799-1797 jerryreeve 1 Apr 09 7.0 / 11
What is the correct cable pinouts for 6x16  faq799-2436 jerryreeve 1 Apr 09 --
What is the correct cable pinouts for 8X24 MICS  faq799-1780 jerryreeve 1 Apr 09 7.6 / 11
What is the correct cable pinouts for MICS Modules  faq799-1800 jerryreeve 1 Apr 09 6.3 / 12
What is the correct pinout for 3x8  faq799-1798 jerryreeve 1 Apr 09 8.5 / 10
WHAT IS THE WIRING & PROGRAMMING PROCEDURES FOR A CAP MODULE   faq799-2155 hawkflorida 5 Aug 02 8.2 / 13
 

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